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Bill Explainer

1) Usage History Chart

13 month electric usage comparison graph. View your monthly usage and compare the current month with the same month

2) Due Date

Payment must be received in our office before 5:00 p.m. on the specified due date to avoid either a late payment charge or a disconnection of electrical service for nonpayment.

3) Amount Due

Total past due balance(s) and current charges.

4) PCRF Factor

PCRF is an acronym for Power Cost Recovery Factor. The PCRF is a direct reflection of the fluctuating cost of natural gas required to run an electric generation plant.

5) Energy Charge

Each billing period the Customer shall be obligated to pay the following charge. This charge is for the delivery of energy which shall be applied to all KWh usage during each billing period.

7) Account #

Your HILCO account number is located at the top left hand corner of the bill detail section. This unique number identifies the specific account set up under your membership for the meter being read by the bill.

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8) Rate

Rate schedule assigned to the account.

9) Meter

Your HILCO meter number identifies the specific meter form which current readings are taken and billed for this account.

10) Usage

The difference between previous and present readings of the meter, the amount of energy consumed during current bill cycle. Example: On this bill the previous reading was 17538 and the present reading was 18307. Subtract the two (18307-17538) and you get your usage total 769.

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11) Customer Charge

Each billing period the Customer shall be obligated to pay the following charge. This charge is for the availability of electric service.

12) Map Location

An exact description of meter location on HILCO's mapping system. This number is helpful when reporting an emergency or outage.

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13) Multiplier

Varies by size of meter. Used to determine how many kWh's are recorded per revolution. Most RESIDENTIAL METERS use a 1,000 multiplier or 1 kWh recorded per 7.2 revolution of the meter.

14) Payments

Shows previous month's balance and any payments or credits to account.

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