Bill Explainer

Information on the front of your bill:

1) HILCO Contact Information

Our main phone numbers

2) Total Amount Due and Due Date

Summarizes total amount or budget amount due and due date for the service address listed. Bank draft and recurring credit card would be indicated, if you participate in those programs.

3) Your Account Information

Your contact information, invoice date, account number, meter number, and billing period for this month's bill.

4) Monthly Energy Use

Displays your past 13 month's usage with monthly high and low temperatures.

5) Monthly Use Comparison

Compares this month's energy use with the previous month and also the same month from the previous year.

7) Important Messages

Read important messages about products, services, promotional offers, notices and events.

8) Payment Stub

If you are mailing your payment, detach this portion and send with your check.

Information on the back of your bill:

1) Meter Details

Your meter number(s), service dates, meter readings, meter multiplier, and meter usage.

2) Account Details

Your service location information. If applicable: security light fee, Operation RoundUp donations, and other optional and miscellaneous charges.

3) Helpful Tools

Payment options and energy usage tips.

4) Important Messages

Read important messages about products, services, promotional offers, notices and events.

5) Free Payment Options

Instead of mailing your payment, check out these other FREE ways to pay and save a stamp.