Report An Outage

Steps to Follow when you have an outage:

  • Check your fuses and/or Circuit Breakers
  • Check to see if your neighbors have power. This will help to isolate the problem.
  • Have your electric bill available, or be able to provide the dispatcher with the name and number for the affected account
  • Call the main office at 254.687.2331 or 1.800.338.6425.

Report an outage online

Email us your outage information below.

Fill out my online form.
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