Reliable service depends on having qualified employees. The utility industry is highly competitive, and skilled workers—including linemen, engineers, dispatchers, technicians, and support staff—are in high demand across Texas.

HEC must remain competitive to:

• Attract and retain talent

• Reduce turnover costs

• Maintain operational excellence

• Support storm response and outage restoration

• Continue providing high-quality service to members

Investing in employees is an investment in reliability and member service.

The proposed rate increase is not about generating excess revenue. It is about preserving the Cooperative’s long-term financial strength so HILCO Electric can continue investing in reliability, employees, technology, safety, and member service while meeting lender requirements and preparing for future challenges. Taking proactive steps today helps avoid larger financial and operational challenges tomorrow.