Payment Options
Online Payments
Pay your bill online using our easy Smart Hub payment center.
Bank Draft
Pay your monthly HILCO Electric Cooperative electric bill by deducting each payment from your checking/savings account.
Levelized Billing
This program allows you to pay a monthly electric bill that is equal to the average of your previous twelve month’s actual bills.
Credit Card Draft
Pay your monthly HILCO Electric Cooperative electric bill by credit card.
Prepaid Metering Plan
Pay as you go and manage your own electric usage.
Assistance Agencies
The following organizations offer help to those with a verifiable need for assistance.
Texas Utility Help Program
Fidelity Express - The following locations ONLY accepts cash
To make paying your bills more convenient, we have authorized Fidelity Express to accept CASH payments. Now you can pay your bill while running errands and have the payment credited to your account the same day.
When using Fidelity Express, you will need to take your bill stub to the location. The clerk will scan the stub when you make your payment and return it to you with your proof of payment receipt. Please keep the validated receipt in case verification is necessary. Payments are processed in real time 24/7.
Office Locations
Itasca Office - Main HQ
- 115 East Main Street
- P.O. Box 127
- Itasca, Texas 76055
- (254) 687-2331 or (800) 338-6425
- Fax (254) 687-2428
- Office Hours: 8:00AM-5:00PM Monday through Friday
Whitney Office
- 4581 FM 933
- P.O. Box 2480
- Whitney, Texas 76692
- (254) 694-5237 or (888) 850-6551
- Fax (254) 694-4062
- Office Hours: 8:00AM-5:00PM Monday through Friday
- Propane Fill Station
Elm Mott Office
- 298 S Connaaly Dr
- Elm Mott, Texas 76640
- (800) 338-6425
- Office Hours: 8:30AM-4:30PM (closed from 1:00PM - 2:00PM for lunch) Monday through Friday
- Propane Fill Station
Midlothian Office
- 300A Silken Crossing
- Midlothian, Texas 76065
- (972) 723-2900
- Fax (972) 723-2911
- Office Hours: 8:00AM-5:00PM Monday through Friday
