These programs have various requirements and limits. All programs are subject to the availability of funds. The agencies listed require an appointment to complete an assistance application.

For more detailed information, call Stephanie Balderas at 1-800-338-6425 ext. 1112, or email sbalderas@hilco.coop.

Assistance Agencies

The following organizations offer help to those with a verifiable need for assistance.

Texas Utility Help Program

Texas Utility Help Official Website | Texas Utility Help

Dallas County

  • Texas Department of Human Services
  • 2377 N. Stemmons Freeway,
  • Suite 201, Dallas
  • (214) 819-1848
  • Monday–Friday, 8 a.m.–4:30 p.m.
  • Salvation Army
  • (214) 424-7044

Ellis County

  • Economic Opportunities Advancement Corporation
  • 500 Franklin Ave., Waco
  • (254) 756-0954
  • Monday–Friday, 8 a.m.–4 p.m.
  • North Ellis County Outreach
  • (serving parts of Glenn Heights, Red Oak, Oak Leaf and Ovilla)
  • 404 S. Highway 342, Red Oak
  • (972) 937-7727, ext. 2
  • Salvation Army
  • (972) 937-7727

Johnson County

  • Texas Neighborhood Services
  • (817) 598-5700, option 1
  • Salvation Army
  • (817) 558-1296

Hill County

  • Economic Opportunities Advancement Corporation
  • 500 Franklin Ave., Waco
  • (254) 756-0954
  • Monday–Friday, 8 a.m.–4 p.m.
  • Lake Whitney Ministerial Alliance
  • 100 Sims Drive, Whitney
  • (254) 694-3155

McLennan County

  • Economic Opportunities Advancement Corporation
  • 500 Franklin Ave., Waco
  • (254) 756-0954
  • Monday–Friday, 8 a.m.–4 p.m.
  • Caritas of Waco
  • 300 S. 15th St., Waco
  • (254) 753-4593
  • Monday–Friday, 8:30–11 a.m., 1–3 p.m.
  • Salvation Army
  • 4721 W. Waco Dr., Waco
  • (254) 756-7271
  • Monday–Friday, 8:30 a.m.–4:30 p.m.

These programs have various requirements and limits. All programs are subject to the availability of funds. The agencies listed require an appointment to complete an assistance application.

For more detailed information, call Stephanie Balderas at 1-800-338-6425 ext. 1112, or email sbalderas@hilco.coop.