Bill Explainer
Information on the front of your bill:
1) HILCO Contact Information
Our main phone numbers
2) Total Amount Due and Due Date
Summarizes total amount or budget amount due and due date for the service address listed. Bank draft and recurring credit card would be indicated, if you participate in those programs.
3) Your Account Information
Your contact information, invoice date, account number, meter number, and billing period for this month's bill.
4) Monthly Energy Use
Displays your past 13 month's usage with monthly high and low temperatures.
5) Monthly Use Comparison
Compares this month's energy use with the previous month and also the same month from the previous year.
6) Average Daily Use
Shows your average daily use and average daily cost.
7) Important Messages
Read important messages about products, services, promotional offers, notices and events.
8) Payment Stub
If you are mailing your payment, detach this portion and send with your check.
Information on the back of your bill:
1) Meter Details
Your meter number(s), service dates, meter readings, meter multiplier, and meter usage.
2) Account Details
Your service location information. If applicable: security light fee, Operation RoundUp donations, and other optional and miscellaneous charges.
3) Helpful Tools
Payment options and energy usage tips.
4) Important Messages
Read important messages about products, services, promotional offers, notices and events.
5) Free Payment Options
Instead of mailing your payment, check out these other FREE ways to pay and save a stamp.
6) Current Activity Charges
PCRF Charge, Energy Charge, Demand Charge, Facilities Charge, Security Light, Round Up, State or County Sales Tax, City Sales Tax, City Franchise Tax, Securitization Fee. For more information click here
